Trust matters because relationships are vital to the conduct of business, establishing trust in an online context is always critical and difficult. While customer’s shops via ecommerce store they have multiple indicators of how trustworthy a business is. If you’re working to build trust online, it’s important that you provide as much support as possible for that concept.
Here are some of the techniques for earning online trust from your customer.
Professional Web Design
While first impression is always important for all type of business, they are even more important for online stores. That’s why it’s crucial to take time to create aesthetically pleasing web design. If your site design looks unattractive and unprofessional, you’re likely to lose a large amount of users and experience a high bounce rate. So it’s important your site looks professional.
If a customer identity is stolen or leaking of sensitive information will create a negative impact to your business, it’s smart to prove that customers’ private data will remain secure when they do business with you.
Fix Broken Links
Broken links one of the common mistake that can make us to lose potential customers, shows a sense of unprofessionalism. Failing to pay attention on broken links while developing online ecommerce store may make customers unhappy and so fix all broken links and give your customers an unsatisfied shopping experience.
Showcase Social Media Stats
If you do have significant amount of followers, showcase your social media stats on your website which will be more helpful. Use the header and sidebar to place the social media status, so it can be viewed by a customer after landing on your site.
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